Exact Answer: 3 to 5 business days
Even though it is very easy to make credit card transactions while paying for something be it online or in person, getting a refund on any item is a cumbersome process. Not only that there are many a loop one needs to jump through to get their “credit” back upon returning the item even though nowadays these things are also a lot more transparent and easy to do. With both online and offline help available, almost 24*7 getting a refund on products from Walmart is easier than before.
How Long Does It Take Walmart To Refund Your Credit Card?
It may take Walmart 3 to 5 business days to refund the credit card, which means apart from the weekend and public holidays it takes 3 to 5 days, so it might be more if it is during the holiday season or weekend. On average most online merchants or sellers take about a week to refund the credit, thus Walmart in general is faster to return their customer’s credit. But on the flip side, there have been instances where businesses do not return the credit altogether, however, such instances are less in the case of Walmart.
The process of getting a refund:
|What can be done?||How is it done?||How much time does it take?|
|Ask||Asking or calling the Walmart help desk to get the refund or the formalities to be fulfilled in that case.||A few minutes to days.|
|Submitting the request in a written form||Be it via mail or an actual letter, this adds a bigger push to the company to get the refund, as everything is in writing.||The time to get a refund is quicker than only a verbal complaint.|
|Know the code||It is important to be aware of the specific return and refund policies in place as they vary from company to company.||It is about knowing the rules so that one can work around them, so relatively lower time is required.|
|Being persistent||Reminding the company or its correspondences on at least a weekly basis.||As long as the refund is due, but it only takes a quick email to send a reminder.|
Why Does It Take So Long For Walmart To Refund Your Credit Card?
The process of getting a refund starts with going to the official website of Walmart and logging into the “account” of the user, followed by clicking into “pickup and delivery purchase history” and then after getting to the specific order the user needs to “start a return”. The key takeaways from this are that credit card refunds are only done by returning the “credit” to the individuals via the card but never in other forms of payments like cash or bank transfer. The chances of getting a refund are faster and more seamless when someone submits a request in writing, getting a receipt, learning the rule, and being persistent.
The main reasons for slow refunds are often due to technical error, not placing the complaints in the right department of the store, and not filling in the details correctly. However, most often than not stores try to give the user store credit instead of paying back the credit amount on the card. Sometimes the user needs to also launch a manual complaint about the refund by calling customer care and being persistent about the follow-ups.
As for any reward or gift amount, the company will not sanction any refund, as that was paid by the merchant, Walmart, itself, and not the individual buying the item. So for example, if a consumer has a gift card of $15 and buys something for $30 then they can get a refund of only the 15 which they paid for.
The largest department store chain in the world can take up to a week to refund the credit. And coming to “credit card” refunds these are different from cash returns or replacements as the credit card company pays the merchant, here Walmart, and when an item is returned the company returns the “credit” to the credit card via the credit company and not the individual directly. They almost never return the credit in cash or any other form of payment and they also often trade the credit for in-store credit which is of course only redeemable at the store. Also, there are no credit returns for gifts and reward values or items.
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Sandeep Bhandari is the founder of ExactlyHowLong.com website.
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